Job Description

Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our cutting-edge company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At Intrado, all of our work truly matters. 

Intrado is looking to hire an Associate Data Analyst to join our team.

The Associate Data Analyst plays a key role in managing and validating data to support business operations. This position involves handling incoming cases, ensuring accurate documentation, and coordinating with internal teams to drive resolution. With a focus on efficiency and accuracy, the role requires strong analytical skills, attention to detail, and the ability to escalate complex issues to senior staff when necessary.

Key Responsibilities:

• Process cases as they enter the department
• Uses pattern‑matching techniques (such as regular expressions) to validate raw data and detect anomalies. 
• Identify cases that need to be escalated to other staff such as Data Engineers and Senior Data Engineers
• Provide department staff with documentation for cases, when requested
• Coordinate with internal teams to provide complete solutions for cases
• Escalate undocumented cases for further research and processing
• Complete various data validation tasks

Education:

• High school diploma or GED required
• Some College Experience Preferred

Experience:

• 1-year data collection or data entry experience preferred
• Basic knowledge of MS Word, PowerPoint, Excel, and Outlook required
• Basic knowledge of MS SQL preferred 
• Ability to see and analyze patterns in large sets of data
• Must successfully meet the minimum score on a data entry test to qualify

Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you’d expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan, and several that go above and beyond – paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity, access to legal support, pet insurance, identity theft protection, an EAP (Employee Assistance Program) that includes free mental health resources/support, and more! Apply today to join us in  work worth doing ! 

The starting salary is anticipated between $21 and $24 an hour and will be commensurate with experience.

Intrado is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Intrado maintains a Drug Free Workplace.

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