Job Description

About Hospitality Health ER

Hospitality Health ER is a freestanding ER in Longview, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where our staff will step up to the plate during the busiest of times and lend a hand in whatever direction is needed.

Position: Registrar

As a Registrar , you'll be one of the first friendly faces patients and visitors see. You'll provide administrative support while ensuring every patient feels welcomed, respected, and cared for.

What You'll Do

• Greet all patients and guests with a warm, welcoming attitude .

• Go above and beyond with a personalized patient care approach .

• Answer incoming calls politely, resolving concerns with compassion and professionalism.

• Distribute incoming/outgoing mail as directed.

• Perform daily administrative and office duties — including word processing, copying, filing, faxing, phones, and data entry.

• Adapt quickly to workflow changes and new procedures.

• Follow HHER's customer service and compliance standards .

• Keep the work environment clean, safe, and organized .

• Document detailed notes in the system to ensure smooth communication with staff and supervisors.

✅ What We're Looking For

• Flexibility to meet scheduling needs — must be able to work at least 2 weekend shifts (Fri–Sun).

• Ability to work both independently and as part of a team .

• Strong computer skills (MS Office, email) and ability to use office equipment.

• Excellent communication skills — compassionate, clear, and professional, even under pressure.

• Customer service experience in a fast-paced or high-volume environment.

• High school diploma or GED required.

• Prior experience as a receptionist or in a similar role preferred.

• Integrity and reliability (may handle company credit card and vehicle).

Why You'll Love Working Here

• Competitive pay + Night shift differential

• 401(k) with company match

• Full-time employees receive comprehensive benefits

• Supportive, team-oriented environment

• Opportunity to make a real impact on patients and families

Apply Today!

If you're ready to be part of a team that combines exceptional medical care with heartfelt hospitality , we want to hear from you. Apply today — we're hiring immediately!

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Hospitality Health ER is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.

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