Job Description

ABOUT US:

Got Light applies a fresh approach to lighting, audio, video, staging, and drape in the special event and wedding industry. We produce hundreds of events each year including some of the most notable events in the City, including major opening parties and social galas. Our company promotes team-building and maintains high employee retention rates by consistently creating a fun and dynamic work environment. 

Make Art. Have Fun. Be Proud.

ABOUT THIS JOB:

The Production Operations Manager sits between Production and the Warehouse, making sure Producer paperwork is clear, complete, and ready for the warehouse to pull, prep, and execute. They keep information, equipment, and expectations aligned across a high volume of events… reviewing warehouse orders, managing rentals, and resolving issues directly with Producers before sending out to the event site. They also serve as the primary link between Production and the Warehouse, ensuring clear communication and flagging issues early so both teams can execute with confidence.

The Production Operations Manager will be responsible for owning the operational lane between production (responsible for the technical design of GL events and generating the pick-pack pull lists for the warehouse) and the warehouse (pulls, pack, QC, and fabrication from producer’s paperwork) . They will be the connective tissue between what Production designs and what the Warehouse executes. Their job is to keep information, materials, and expectations flowing smoothly so nothing falls through the cracks between those two worlds.

JOB DESCRIPTION:

Equipment Logistics:

• Confirm equipment availability, flag conflicts, and keep gear moving smoothly across a high volume of events.
• Work closely with the Inventory Manager to complete   the event equipment purchasing process, including procurement, delivery tracking, receipt, testing, and determining where the gear lives after the event. Ensure new assets are entered into the system and that producers, sales, and the field team always have accurate information about availability.

Rental & Sub-Vendor Coordination

• Manage all sub-rental logistics, including delivery, returns, damage claims, and discrepancy resolution.

Production Order QC:

• Review a high volume of  production orders before dispatching to the warehouse team, resolving conflicts or discrepancies as needed.
• Serve as a key checkpoint for quality and clarity, ensuring the warehouse can execute with confidence based on accurate, complete information.

Producer/Warehouse Interface:

• Act as the primary point of contact between Production and the Warehouse, translating production intent into clear information the warehouse team can pull, prep, and load effectively.
• Identify operational friction points between teams and help resolve them before they become bottlenecks.
• Document processes that work, flag gaps in the workflow, and continually improve how the production-to-warehouse pipeline operates as the company grows.
• Attend weekly Production & Warehouse related meetings as needed

QUALIFICATIONS:

Industry Experience:

• Live event or theater management experience is a requirement.
• Experience in logistics, operations, or production coordination is preferred, ideally in a setting with heavy equipment handling.
• You thrive in organized chaos and naturally close loops without being prompted.

Technical Skills: 

• Comfortable working in inventory or order management software
• You see recurring friction and want to fix the system, not just the symptom
• Proficient with Apple Products, Google Suite, and MS Suite.

Communication: 

• Strong written, oral, and interpersonal communication skills. Clear communicator who can translate between technical teams and ops teams.

Team-Oriented: 

• Collaborative by nature — you succeed by making the people around you more effective
• High follow-through and ownership — tasks are completed thoroughly and on time

 

WHAT WE OFFER: 

• A dynamic and creative work environment within a thriving event production company.
• Opportunities for growth and development in a high-energy industry.
• Competitive pay and benefits package 
• 15 days PTO per year plus paid holidays.
• Medical, dental, vision, and chiropractic benefits.
• For qualified employees, we currently offer a matching 401K.
• A collaborative team culture where your contributions directly impact the success of our events.

SCHEDULE:

• Regular schedule Monday-Friday 9:00am-5:00pm, with weekend support as needed based on business or event needs.

 

COMPENSATION:

• $ 75,000-90,000 per year

 

PRE-EMPLOYMENT REQUIREMENT:

Employment is contingent upon successfully passing a background check.

 

Got Light is an equal opportunity employer and provides reasonable accommodations as required by law. We consider all qualified applicants, including those with arrest or conviction records, and employment is contingent on a background check after a conditional offer. 

 

Job Tags

Full time, Monday to Friday, Weekend work

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