Job description Overview We are seeking a dedicated and detail-oriented Night Auditor to join our team at a premier hotel. The Night Auditor plays a crucial role in ensuring the smooth operation of the front desk during overnight hours, providing exceptional customer service to our guests while maintaining accurate financial records. This position requires a blend of hospitality management skills and attention to detail, making it ideal for individuals who thrive in a fast-paced environment.ResponsibilitiesPerform nightly audits of all financial transactions, ensuring accuracy and compliance with company policies.Provide outstanding customer service by addressing guest inquiries, resolving issues, and ensuring a pleasant stay.Manage front desk operations during the night shift, including check-ins and check-outs.Handle phone systems effectively, including answering calls and directing them appropriately.Maintain guest relations by providing information about hotel services, local attractions, and amenities.Prepare daily financial reports and summaries for management review.Ensure the security of the hotel by monitoring access points and responding to any incidents that may arise.Assist with administrative tasks as needed, including data entry and record keeping.ExperiencePrevious experience in a hotel or resort environment is preferred, particularly in roles related to front desk operations or guest services.Strong customer service skills with a focus on guest relations and satisfaction.Familiarity with phone systems and excellent phone etiquette are essential for effective communication.A background in hospitality management is advantageous but not mandatory; willingness to learn is key.Join our team as a Night Auditor where your skills will contribute significantly to our guests' experiences while ensuring operational excellence during overnight hours.Job Type: Part-timePay: $15.50 - $16.00 per hourExpected hours: 16 per weekSchedule: 8 hour shiftHolidaysNight shift Ability to Commute: Sikeston, MO 63801 (Required) Ability to Relocate: Sikeston, MO 63801: Relocate before starting work (Required) Work Location: In person
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