Job Description

DENTAL FRONT DESK - HIGH END COSMETIC OFFICE - BILTMORE AREA

About 

• Founded 40 yrs ago by Dr Ginger Price (one of top cosmetic dentists on US west coast) & now led by Dr Colleen Donnelly, DMD, FAGD (ranked top 1%). Privately owned, single location boutique
• Practice exudes luxury & sophistication, using latest technology & equipment to deliver notch quality of care & service. We are averaging 70-80 new patients per month for last 3 years by being ethical, forming genuine connections & giving education (never any upsell)
• We treat staff like family & patients like friends. We have 2 visiting oral surgeons, a periodontist & our own master ceramist on staff
• Fee For Service & only in network with Delta Premier, your values should align with this model & prefers QUALITY over quantity. 

What We Value:

• Well presented, good communication skills, detail-oriented & passionate to deliver top-tier patient experiences
• Solid understanding of Dentrix & interested in cosmetic dentistry & aesthetics, want to grow professionally & take on more responsibility over time!

 Role Overview: 

• Greeting patients, answering phones / emails / text msgs, optimizing the schedule, maintaining records & coordinate patient flow, assist with presenting treatment 
• Support patient care coordinators & dentists, assist with strategic marketing activities, coordinate lunch & learns / team building activities 

What We Offer: 

• Long term career path (not just hourly wage) where you'll be treated like family, with investment in training, technology & resources to support your professional growth

Requirements: 

• Required: Min 3 yrs in dental front offic e  using Dentrix 

Office hours:   

• Mon to Thurs 8am-5pm, every 2nd Fri 8am-2pm

Benefits:

• Bonus potential
• FREE dental for staff & heavily discounted for family
• PAID sick days, vacation & public holidays
• FREE CE & regular lunch & learns (we love learning!)

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