Customer Service Representative - Remote Job at RG&T Solutions, Fresno, CA

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  • RG&T Solutions
  • Fresno, CA

Job Description

We are seeking a Remote Norwegian Speaking Customer Service Representative to join our dynamic e-commerce team. This role offers the flexibility to work from home while supporting our international customers.

Responsibilities Include

  • Providing exceptional customer support via chat, email, and phone in Norwegian and English
  • Assisting customers with product inquiries, order tracking, returns, and technical issues
  • Resolving customer concerns promptly and professionally to ensure satisfaction
  • Documenting customer interactions accurately in our CRM system
  • Collaborating with team members to improve service processes and customer experience

Skills Needed

  • Fluent in Norwegian and proficient in English, both written and spoken
  • Excellent communication and problem-solving skills
  • Strong organizational skills with attention to detail
  • Ability to work independently in a remote setting
  • Basic computer literacy and familiarity with e-commerce platforms

Benefits Include

  • Flexible remote working hours
  • Competitive salary with performance incentives
  • Comprehensive training and ongoing support
  • Opportunity to grow within a global team
  • Health and wellness perks

Job Tags

Full time, Remote work, Flexible hours

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