Customer Service Representative Job at Select Staffing, Simi Valley, CA

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  • Select Staffing
  • Simi Valley, CA

Job Description

Description

Customer Service Representative (CSR) 

Pay Rate: $22.00/hour (Depending on Experience)

Schedule: Monday – Friday

Training Schedule: 9:00 AM – 3:00 PM (3–5 weeks)

Regular Schedule After Training: 7:00 AM – 3:30 PM

Position Overview

We are seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team. This is a temp-to-hire opportunity offering a stable weekday schedule and the potential for long-term employment. The ideal candidate will have excellent communication skills, strong attention to detail, and a commitment to providing outstanding customer service.

Responsibilities

  • Answer incoming customer phone calls in a professional manner
  • Process customer orders accurately and efficiently
  • Respond to customer emails and inquiries
  • Resolve customer concerns and issues with a positive approach
  • Process product samples and related documentation
  • Maintain accurate records and provide timely follow-up as needed

Qualifications

  • Previous customer service experience preferred
  • Strong verbal and written communication skills
  • Excellent organizational and multitasking abilities
  • Proficient with basic computer applications and email
  • Ability to work independently and as part of a team
  • Detail-oriented with a customer-first mindset

Job Tags

Temporary work, Monday to Friday, Weekday work

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