Job Description

Join Slate — the team behind spotless spaces at a premier national boutique fitness studio brand.

We are seeking a City Manager (Part-Time) to represent Slate in Massachusetts and oversee our local operations. This role is critical to ensure consistent service quality and strong client relationships. 

** Locations you'll cover:**

• 345 Harrison Avenue, Boston, MA

• 110 Beverly St., Boston, MA
• 399 Congress Street, Boston, MA
• 94 Van Ness Street, Boston, MA
• 535 Arsenal Street, Watertown, MA
• 27 Boylston Street, Newton, MA
• 94 Derby Street, Hingham, MA
• 101 Middlesex Turnpike, Burlington, MA
• 450 Legacy Place, Dedham, MA

** Schedule:**
The City Manager will provide on-the-ground oversight, conducting walkthroughs, supporting employees, and building trust with clients. This is a flexible part-time contract role (10–15 hours per week) including attendance during the day or at night after 9:00 pm, and weekend work as required by the client.

Client Relations & Business Development:

• Represent Slate at promotional opportunities such as industry events or client meetings.
• Conduct walkthroughs with potential clients to understand their cleaning needs.
• Provide face-to-face service and account management for existing clients.
• Build long-term client relationships and support account retention.

Operations & Oversight:

• Conduct weekly, bi-weekly visits to all sites and support accounts, including residential accounts, and new openings.
• Ensure quality assurance through site walkthroughs, checklists, and photo documentation in Jobber.
• Conduct QA inspections at client sites to ensure service quality and compliance with company standards.
• Report updates, issues, and staffing needs to the Support Team and leadership.

Employee Supervision & Support:

• Provide coaching, feedback, and accountability to employees on-site.
• Ensure cleaners follow protocols and represent Slate professionally.
• Assist with recruitment, onboarding, and training as needed

** Pay:**
• $33.00/hr

Slate is a fast-growing cleaning company serving top fitness and lifestyle brands. We're building a team of dependable, detail-oriented pros who take pride in their work — and we invest in the people who show up.

Requirements

• Proven track record in sales, account management, or business development.
• Strong communication and interpersonal skills.
• Experience in lead generation, prospecting, and client presentations.
• Self-motivated, target-driven, and able to work independently.
• Experience in cleaning, facilities management, or a related industry is a plus.
• Experience managing field teams, scheduling, and overseeing service quality is highly preferred.
• Strong problem-solving skills and ability to handle client needs on-site.
• Ability to travel across MA to client sites (reliable transportation required).
• Bilingual (English/Spanish) required.
• Availability to work part-time with flexible scheduling, including daytime, evening/night visits, and occasional weekends.

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