Job Description

Location

3901 Alamo Street Simi Valley, 93063

Description

Join our team!

We’re looking for skilled 9-1-1 Police Dispatchers who are passionate about public safety and excel in communication to join our dynamic Police Department.

This critical role involves handling emergency and non-emergency calls, dispatching officers to service calls, and operating advanced communication equipment, including radios, telephones, and computer systems. It’s a challenging yet deeply rewarding position that directly impacts the safety and well-being of our community.

We offer competitive pay, with the ability to hire above the starting rate based on relevant experience.

Work Schedule: This position follows a 4/10 varied work schedule, including nights, weekends, and holidays, with rotations every four months.

Pay range for this position is $29.09 - $37.12 hourly, plus additional night shift pay, and amazing benefits!

Our Minimum Qualifications for consideration are:

Education: Equivalent to the completion of the twelfth grade. Additional specialized training in communications or a related field is desirable. 

Experience: Two years of increasingly responsible communications or dispatch experience; or two years of law enforcement support experience utilizing one or more of the following systems:

• California Law Enforcement Telecommunications Systems (CLETS)
• Computer-Aided Dispatch (CAD)
• National Crime Information Center (NCIC)
• Criminal Justice Information System (CJIS) 

License/Certificates: Possession of, or ability to obtain, a Peace Officer’s Standards and Training (POST) Basic Public Safety Dispatcher Certificate within one year of employment.

Special Requirements: Must be 18 years of age as of the date of hire; a United States citizen or meet citizenship requirements; and be of good moral character with no felony convictions.

Testing Process:

• Oral Interview
• Background Investigation includes a medical exam, psychological evaluation, polygraph, and drug/alcohol screening.

A full Job Description is available for review utilizing the link below: 

Job Description URL: 

https://www.simivalley.org/home/showpublisheddocument/23650/637481338149070000

Job Video Link URL: 

https://vimeo.com/stokelight/review/910161844/e8f3e13fbc

Ideal Candidate

The ideal candidate demonstrates proficiency in Police Communications Center functions and possesses:

• A commitment to confidentiality.

• Strong critical thinking and decision-making skills, especially under pressure.

• Adaptability in fast-paced and high-stress environments.

• A customer-focused mindset to effectively engage with internal and external stakeholders.

• Exceptional multi-tasking abilities while ensuring accuracy and attention to detail.

• Technical proficiency with electronic hardware and software systems.

• A collaborative and flexible approach, contributing to team goals and adapting to scheduling or training needs.

Benefits

We are proud to offer a comprehensive and competitive benefits package. Most medical plans, including family coverage, are fully paid for as outlined in the current employee group contract. Additionally, we provide a full calendar of employee appreciation events and activities, along with many other valuable benefits, including:

Retirement/Pension:

• 2% @ 55 CalPERS formula for Classic members (includes Individuals who were active members of a reciprocal public retirement system within the last six months, or were previously employed with the City of Simi Valley and enrolled in CalPERS prior to January 1, 2013)
  • 4th Level Survivor Benefit
  • Single-highest year final compensation.
• 2% @ 62 CalPERS formula for New members
  • 4th Level Survivor Benefit
  • Three-year average highest final compensation.
• 457(b) plan with a Roth option
  • City contribution of $20.00 per paycheck and match up to $50 per paycheck.
• The City does not participate in the Social Security system; therefore, there is no FICA deduction from wages except for Medicare hospital insurance protection.

Health Insurance:

• Medical Premiums are covered at 100% for most plans, even family coverage.
• Coverage available as early as 1st of the month following start date.
• A variety of PPO and HMO plans are available through the CalPERS Health Program.
• The City contributes $158.00 per month and up to $2,387.04 per month in “Simiflex Dollars,” towards the cost of medical. 
• “Simiflex Dollars” can be used to offset the cost of medical, dental, and/or vision insurance, or other optional benefits. 

Paid Leave:

• Work/Life balance with 5.2 weeks of AL (Annual Leave) per year to start (AL combines vacation and sick time). 
• Accruals increase at 5 years and 10 years of service.
• Cash out option available after one year of service.
• 11 paid holidays per year and one floating holiday per year.

Prescription Drug Plan:  

• Major retail options and mail order program.

Paid Dental Insurance:

• HMO and PPO options available from Delta Dental and fully covered by the City for family coverage.

Vision Insurance:

• Vision insurance from VSP costs the employee $1.46 per month for family coverage.

Flexible Spending Account (FSA): 

• An FSA account allows employees to set aside pre-tax dollars for out-of-pocket health and dependent care expenses.
• Eliminate paying federal or state taxes with an FSA account. 

Employee Assistance Program (EAP):  

• Confidential counseling and referral service to help employees and their household members resolve personal problems. 
• Up to 8 free consultations for employees and all members of their household.

Optional Insurance from AFLAC:  

• Available plans include accident, cancer, hospital and critical care.

Employee & Dependent Life Insurance Plans:

• $101,000 employee coverage provided at the City's expense.
• $5,000 dependent coverage provided at the City's expense.

Tuition Reimbursement:

• Up to $1,600 per year.

Alternative Work Schedules:  

• Many positions offer a 9/80 schedule with alternative Monday or Friday off.

This information is intended to give an overview of the benefits available to City employees. It is not intended to be a contract (expressed or implied), nor is it intended to otherwise create any legally enforceable obligations on the part of the City, its agents or its employees.

Special Instructions

This recruitment is continuous with application review occurring on a regular basis. The most qualified candidates will be invited to the next steps in our hiring process. An invitation is not guaranteed. 

Resumes are not accepted in lieu of the City’s Application form. Employment applications must be complete, contain a minimum of ten years of experience (appropriately), and list gaps in employment.

Selection Process:

• Applications will be evaluated based on education, training, and experience as it relates to the position.
• Testing may include written, oral panel interviews, and department-level interviews.

All offers of employment are contingent upon the following:

If selected for this position, you agree to undergo the following before your official appointment:

• Polygraph Examination
• Comprehensive Background Investigation
• Psychological Evaluation
• Drug Screening before your official appointment
• Providing copies of degree(s), training certifications/licenses listed on application/resume
• Verification of Employment for entire job history

Applicants seeking Veteran’s Preference must submit form DD214 with the application.

Reasonable Accommodation: In compliance with the Americans with Disabilities Act, if you need special assistance in the selection process, please notify the Human Resources Division, in writing.

CITY OF SIMI VALLEY IS AN EQUAL OPPORTUNITY EMPLOYER ENCOURAGING WORKFORCE DIVERSITY

Recruitment Contact

Contact phone: 

(805)583-6336

Contact email: 

[email protected]

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